How does my school join CEI 2.0?
Schools register online, pay the programme fee, and receive approval within 48 hours.…
I forgot my password — how do I reset it?
Use the Forgot Password link on the login page. You will receive a reset email within minutes.…
What is the school registration fee?
The registration fee covers one teacher's full access to the 7-week programme.…
My payment failed but money was deducted. What do I do?
Wait 30 minutes then contact us with your payment reference number.…
What does the 7-week programme cover?
Instructional Design (weeks 1-2), AI in Education (weeks 3-4), Cybersecurity (weeks 5-6), Final Exam…
How do weekly quizzes work?
60 questions, 75-minute time limit, 1 attempt, opens Monday and closes Sunday.…
My quiz was interrupted. What should I do?
Contact support immediately with your name, school, week number, and what happened.…
What are the weekly project requirements?
Each week has a practical project aligned to that week's content, submitted via your dashboard.…
How do I download my certificate?
Certificates are available in your dashboard after completing the programme.…
How do I verify a CyberSmart certificate?
Anyone can verify a certificate at cybersmart.ng/verify using the code on the certificate.…
What are the CEI 2.0 cash prizes?
N2M for Best Teacher, N1M for First Runner-Up, N500K for Second Runner-Up.…
What are the CEI 2.0 cash prizes?
CEI 2.0 awards ₦2M to the Best Teacher, ₦1M to the First Runner-Up, and ₦500K to the Second Runner-U…
How do I pay the school registration fee?
Pay securely via Paystack. We accept cards, USSD bank transfer, and mobile money.…
I cannot log in to my account
Check your email, reset your password, and clear browser cache. Most issues resolve in 5 minutes.…
What is phishing and how do I recognise it?
Phishing is when criminals impersonate trusted organisations to steal your login details.…
What AI tools can teachers use in the classroom?
ChatGPT, Gemini, Canva AI, and others help with lesson planning, content creation, and personalised …
What is the NDPR and why does it matter for schools?
The Nigeria Data Protection Regulation requires schools to protect student personal data.…
How does the national leaderboard work?
Schools are ranked by their teacher's cumulative score. Rankings update every Monday.…
What devices and browsers does CyberSmart support?
CyberSmart works on any modern browser. No app download required. Chrome is recommended.…
Can more than one teacher participate per school?
Each school nominates one representative teacher for CEI 2.0.…
How much time do I need each week?
Expect 3-4 hours per week including lessons, quiz, project, and a live seminar.…
How do live seminars work?
Live seminars are conducted via Zoom on scheduled dates. Attendance contributes to your score.…
How is my quiz score calculated?
Equal points per question. Quiz scores contribute 40% of your total programme score.…
Can I submit a project after the deadline?
Late submissions are not accepted. Contact support before the deadline for genuine emergencies.…
What is the refund policy?
Full refund within 7 days of payment if programme has not started.…
The platform is slow or not loading properly
Try clearing cache, switching to Chrome, or checking your internet connection.…
How can I improve my school's ranking?
Never miss a quiz, do lessons thoroughly, submit projects early, attend every seminar.…